To cancel auto-renew for a subscription, please follow these steps:
1. Log in to your web office on our website: https://my.keepsolid.com
2. Click on your KeepSolid ID in the top right corner. -> Scroll down to the purchase history section.
3. Cancel the auto payment (click a red circle button near the auto-renewal you want to cancel).
This instruction may help:
https://my.keepsolid.com/manual#help_cancel-autorenewal
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