As a suggestion, please try to do the following:
1. Restart the VPN Unlimited app.
2. Reconnect to the same server several times (it can be found in the Streaming tab of the Servers list).
3. Check the performance of the desired streaming resource via their website each time.
The point is to reconnect to a server until you receive a new Virtual IP, as there is a chance that it is not blocked yet.
You can do it via Incognito (Private) mode of your browser to be sure that the blocking is not saved in cookies/cache.
Also, please, check a VPN protocol in the VPN Unlimited app (Settings -> Protocols). We recommend using the KeepSolid Wise UDP protocol. Should the issue persist - be sure to try the rest of the protocols (IKEv2, OpenVPN, WireGuard, KeepSolid Wise TCP/TLS).
If the website is not an option and it will force you to use the app, the steps are the same, but it will be better if you turn off location services in the settings of your device:
- on Windows: in the app menu -> Account -> Network Settings -> 'Stop DNS leak' option should be enabled;
- on iOS and Android: geolocation services should be turned off:
https://support.apple.com/en-ca/HT207092
https://support.google.com/accounts/answer/3467281?hl=en
For additional assistance, please contact our customer support.
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