To cancel the auto-renewable subscription for purchases made on our website, please follow these steps:
1. Log in to your User Office on our website: https://my.keepsolid.com
2. Click on your KeepSolid ID in the upper right corner.
3. Scroll down to the purchase history section.
4. Cancel the auto payment (click the red circle button near the subscription you want to cancel).
This instruction may help: https://my.keepsolid.com/manual#help_cancel-autorenewal
To cancel the auto-renewable subscription for purchases made in an online store, you’ll have to do it in the store itself:
App Store - https://support.apple.com/en-us/HT202039
Google Play Store - https://play.google.com/store/account/subscriptions
Microsoft Store - https://account.microsoft.com/services
Amazon Store - https://www.amazon.com/gp/help/customer/display.html?nodeId=GDT2SXJJ7K49JKYE
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