FAQ
- Which VPN protocols do you offer?
- Can I set up two-factor authentication?
- Why doesn't the Kill Switch option work/show up on my Android device?
- Why can't I see Kill Switch on my iOS/macOS device?
- Do you support VPN split tunneling? I want to exclude some apps from the VPN tunnel.
- Do you have any guides on how to install and use the application?
- Mac: Why do I see the "Please enter your authentication information" window?
- Can I set a password to lock the application?
- How to view my remaining subscription/trial period?
- I installed VPN Unlimited on my Mac, but now I can't find it!
- How to check that I already have an active VPN connection?
- How to set up a VPN connection?
- Can I use a VPN Unlimited on Apple TV?
- Does it make sense to choose the VPN server in my own country?
- What is the Optimal server and how to choose it?
- Can I set up VPN Unlimited on my Smart TV?
- Can I use your VPN for gaming?
- Can I use VPN Unlimited to unblock YouTube?
- Can VPN Unlimited unblock Skype?
- Should I use a VPN app or a browser extension?
- Is IPv6 supported? How to prevent IPv6 leak?
- Can I change the location of my Personal Server or IP? And how often?
- Is there a free trial for Personal Server and Personal IP?
- How many devices can I simultaneously connect to my Personal Server or Personal IP?
- What are the Personal IP & Personal Server offers for? Do I need to buy one to use your service?
- How to watch streaming vids with VPN Unlimited?
- How to Watch BBC iPlayer with VPN Unlimited?
- Do you keep the connection logs?
- Why is my virtual IP detected to be from a different country than the one I choose?
- What streaming services do you unblock? What to do if the service I want to access is not supported?