Troubleshooting
- I can’t make or receive video calls on WhatsApp. What should I do?
- Browser Extension: 500 error
- Devices in my local network are no longer available after I establish VPN connection. What should I do?
- Browser Extension: 505 error
- Windows: Unable to connect
- General: 'Code 0' or 'System maintenance 505’
- General: If you come across the message ‘You have exceeded the allowed number of devices on your account’
- General: I’m getting low connection speed with VPN. What to do?
- Android: The inactive check box 'Trust this app' on an Android device
- Android: Unable to log in
- Android: Unable to tap OK/Allow for the permission request to run the application
- Android: Could not connect to server / VPN service has not been started due to internal exception
- iOS/macOS: There is no internet after I establish VPN connection. Nothing works. What should I do?
- macOS: Unable to connect / Virtual and real IP addresses are same
- iOS: Cannot disable VPN / Unable to use the internet
- iOS: Unable to connect
- While connecting with VPN, my virtual IP address is detected in the wrong country. What should I do?
- I can't connect on Android. What should I do?
- I can't connect on iOS. What should I do?
- I can't connect on macOS. What should I do?
- I can't connect on Windows. What should I do?
- I can't connect on Linux. What should I do?
- How to reinstall VPN Unlimited on Android?
- How to reinstall the app on iOS?
- How to reinstall the app on macOS?
- How to reinstall the app on Windows?
- How to reinstall the app on Linux?
- Why can't I connect to my Personal IP/Server?
- I noticed that the server disappeared from the list of available servers. What is the reason for that and is it going to be available again?
- I purchased a Personal Server/IP, but I do not see it in the app. What should I do?